Privacy Policy

Last Updated: November 4, 2025

1. Introduction

Welcome to UBTApp, developed by Bipin Budhathoki. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for creating and taking Korean language exams (EPS-UBT, TOPIK, CBT, and other exam types).

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

  • Name, email address, and phone number
  • Institute or organization details (for institute accounts)
  • Payment information (processed securely through third-party payment gateways)
  • Profile information and preferences

2.2 Exam and Usage Data

  • Exam results, scores, and performance analytics
  • Question responses and answer submissions
  • Time spent on exams and questions
  • Usage patterns and platform interactions

2.3 Technical Information

  • IP address and browser type
  • Device information and operating system
  • Log data and cookies

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our exam platform
  • Process exam registrations and deliver test results
  • Generate performance analytics and progress reports
  • Process payments and manage subscriptions
  • Send administrative information, updates, and support messages
  • Improve and personalize user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Institute Administrators: If you are a student, your exam results and performance data may be shared with your institute
  • Payment Processors: eSewa and other payment gateways for processing transactions
  • Service Providers: Third-party vendors who assist in operating our platform
  • Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Bank-grade encryption (AES-256) for data at rest
  • Secure HTTPS connections for data in transit
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data storage on servers in Nepal

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your exam data and results
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Exam results and performance data are retained for the duration of your account and may be retained for up to 7 years for institutes as per educational recordkeeping requirements.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information is primarily stored on servers located in Nepal. If you are accessing our services from outside Nepal, please be aware that your information may be transferred to and processed in Nepal, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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