Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

UBTApp uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and provide personalized content. We use cookies for the following purposes:

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled.

• Authentication cookies: Remember your login status and maintain your session
• Security cookies: Protect against fraudulent activity and ensure platform security
• Load balancing cookies: Distribute traffic across our servers for optimal performance

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

• Language preferences: Remember your selected language (Nepali/Korean/English)
• User preferences: Store your interface customization and settings
• Exam progress: Save your progress during exams to prevent data loss

3.3 Analytics Cookies

These cookies help us understand how users interact with our platform.

• Usage statistics: Track page views, session duration, and navigation patterns
• Performance monitoring: Identify technical issues and optimize platform speed
• Feature usage: Understand which features are most valuable to users

3.4 Marketing Cookies (Optional)

These cookies may be used to deliver relevant advertisements and measure campaign effectiveness.

• Advertising cookies: Show you relevant ads on other websites
• Conversion tracking: Measure the effectiveness of our marketing campaigns

Note: You can opt out of marketing cookies through your browser settings or our cookie consent banner.

4. Third-Party Cookies

We may use third-party services that set their own cookies on your device. These include:

• eSewa Payment Gateway: For processing secure payments
• Analytics Providers: To understand platform usage and performance
• CDN Services: To deliver content quickly and efficiently

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Cookie Duration

Cookies may be stored for different durations:

• Session cookies: Deleted when you close your browser (e.g., authentication cookies)
• Persistent cookies: Remain on your device for a set period or until you delete them (e.g., preferences)

6. Managing Your Cookie Preferences

You have several options to manage cookies:

6.1 Browser Settings

Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies (note: this may affect platform functionality)
• Clear cookies when closing the browser

6.2 Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Cookies

6.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of UBTApp. Specifically:

• You may not be able to stay logged in
• Exam progress may not be saved
• Your language and interface preferences may not be remembered
• Some features may not work properly

7. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want your online activities tracked. Currently, our platform does not respond to Do Not Track signals, but we minimize data collection and respect your privacy choices through our cookie settings.

8. Mobile Devices

Mobile devices may use advertising identifiers instead of cookies. You can manage these through your device settings:

• iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
• Android: Settings → Google → Ads → Opt out of Ads Personalization

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, through platform notifications.

10. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: [email protected]
• Phone: +977 9851072406
• Address: Kathmandu, Nepal